Privacy Policy
Word of Life Books ("we," "us," or "our") operates the website wordoflife.shop (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site to purchase books, including nursing books, fantasy books, and titles from other categories.
1. Who We Are
WORD OF LIFE BOOKS
4113 John Marr Drive
Annandale, Virginia 22003, United States
Phone: +1 703-256-3444
Website: wordoflife.shop
2. Information We Collect
When you visit our Site or place an order, we may collect the following types of information:
- Contact information such as your name, email address, phone number, and shipping/billing address
- Order information such as items purchased, order value, and order history
- Payment information, processed securely through our payment provider (we do not store full payment card details)
- Device and usage information such as your IP address, browser type, pages visited, and time spent on the Site
- Information you provide when contacting customer support or subscribing to our newsletter
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping (typically 3 to 8 days) and handling returns (within 30 days of delivery)
- Communicate with you about your order, account, or customer service requests
- Send you marketing communications, if you have opted in, about new books, promotions, and offers
- Improve our Site, products, and customer experience
- Detect and prevent fraud, abuse, or security issues
- Comply with legal obligations
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to remember your preferences, keep items in your shopping cart, and analyze how visitors use the Site. You can set your browser to refuse cookies, but some parts of the Site may not function properly if you do so.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Shipping carriers, to deliver your orders
- Payment processors, to securely process transactions
- Service providers who help us operate our Site, such as hosting and email providers
- Law enforcement or regulators, when required by law
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records for order history, returns, and legal or accounting requirements.
7. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Shipping and Returns
Orders are typically shipped within 3 to 8 days. If you are not satisfied with your purchase, you may return eligible items within 30 days of receipt, subject to our return policy. Information collected during the return process, such as your order number and reason for return, is used solely to process your request.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
WORD OF LIFE BOOKS
4113 John Marr Drive
Annandale, Virginia 22003, United States
Phone: +1 703-256-3444
Website: wordoflife.shop