Privacy Policy
Privacy Policy
This Privacy Policy describes how Word Of Life ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our online store.
1. Information We Collect
Personal Information You Provide
When you place an order or contact us, we may collect the following personal information:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through Shopify Payments)
Information Collected Automatically
When you visit our store, we automatically collect certain information about your device and browsing behavior, including:
- IP address and browser type
- Pages viewed and time spent on our site
- Referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Improve and optimize our store
- Comply with legal obligations
- Detect and prevent fraud
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:
- Shopify – our e-commerce platform and payment processor
- Shipping carriers – to deliver your orders
- Legal authorities – when required by law or to protect our rights
All third-party service providers are required to handle your information in accordance with applicable privacy laws.
4. Payment Information
All payment transactions are processed securely through Shopify Payments. We do not store your full credit card details on our servers. Shopify is PCI-DSS compliant, meaning your payment data is handled to the highest industry security standards.
5. Cookies
Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Please note that disabling cookies may affect certain features of our store.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to opt out of marketing communications
- The right to data portability
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order information is typically retained for a minimum of 5 years.
8. Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our store is hosted on Shopify, which provides a secure, encrypted environment (SSL/TLS) for all transactions.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
10. Children's Privacy
Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Word Of Life
4113 John Marr Dr, Annandale, VA 22003, United States
Email: contact@wordoflife.shop
Phone: +1 (703) 256-3444